Appointment Information (MUST READ)

Wait Times

• Learning Disability Assessment: Currently Scheduling 2 months out
• Autism, ADHD, Sensory, Anxiety/Depression Assessment: Currently Scheduling 1-2 months out
• Autism/ADHD Treatment: Wait list begun May 26. Call to be added.
• General Counseling: Wait list begun May 26. Call to be added.

Returning Clients

• (Returning after 6 months) Please call our office manager to update your insurance and contact information. We will make every effort to schedule you as soon as possible.
• Current clients, please call our office manager.

Updated: 5.26.2023

• Our office manager will send you multiple documents that must be completed in our portal. 
• Once all of the forms are completed (online) our office manager will call to schedule the intake appointment and take a $300 deposit.
  • Children:
    • The intake is a parent only appointment
    • Only a legal guardian can initiate medical treatment.
  • Young Adult
    • Individuals 18 and older must sign all their own documents and initiate treatment on their own. They can choose to sign a release of information to allow parent assistance. 

Here is a link to the portal to sign your documents.

• Therapy: Your provider will create treatment goals and suggest a treatment schedule. You can call our office to schedule those sessions.
• Assessment: Your provider will create a Fee Agreement for you to sign in the portal. Once you sign the fee agreement our office manager will set up an assessment date. We require a deposit of the full fee agreement to schedule.

Here is a link to the portal to sign your documents.

• 1st Appointment: If you cancel without 48 hours notice, we will refuse future service.
• Ongoing Therapy Appointments: If you cancel 2 appointments without 48 hours notice, you will be allowed to schedule 1 visit at a time.
• Assessment: If you cancel the assessment within 1 week of the scheduled date (or do not come on the scheduled date), we will retain $500 of the deposit and refuse further treatment.

• We require a credit card on file.
• We require a $300 deposit to schedule an intake.
• We require a deposit of the full Fee Agreement to schedule an assessment.
• We bill many, but not all insurance companies. If we don’t bill for your insurance company you will receive a claims form you can submit to your insurance provider. (Note: We bill Aetna, Anthelm Blue Cross, Regence Blue Cross, Cigna, Moda, Providence & Pacific Source – though we are Out Of Network for all).
• If insurance issues a payment, we will reimburse you if there is nothing owed on your account.