Appointment Information (MUST READ)

Welcome!

We look forward to helping you think ‘outside the box’ to solve your challenges.

New Leaves Clinic

 


Wait Times

  • Learning Disability Assessment: Currently Scheduling 2 months out
  • Autism, ADHD, Sensory, Anxiety/Depression Assessment: Currently Scheduling 1-2 months out
  • Autism/ADHD Treatment: Wait list begun May 26. Call to be added.
  • General Counseling: Wait list begun May 26. Call to be added.

Returning Clients

  • (Returning after 6 months) Please call our office manager to update your insurance and contact information. We will make every effort to schedule you as soon as possible.
  • Current clients, please call our office manager.

Updated: 5.26.2023

  • Our office manager will send you multiple documents that must be completed in our portal. 
  • Once all of the forms are completed (online) our office manager will call to schedule the intake appointment and take a $300 deposit.
    • Children:
      • The intake is a parent only appointment
      • Only a legal guardian can initiate medical treatment.
    • Young Adult
      • Individuals 18 and older must sign all their own documents and initiate treatment on their own. They can choose to sign a release of information to allow parent assistance. 

Here is a link to the portal to sign your documents.

  • Therapy: Your provider will create treatment goals and suggest a treatment schedule. You can call our office to schedule those sessions.
  • Assessment: Your provider will create a Fee Agreement for you to sign in the portal. Once you sign the fee agreement our office manager will set up an assessment date. We require a deposit of the full fee agreement to schedule.

Here is a link to the portal to sign your documents.

  • 1st Appointment: If you cancel without 48 hours notice, we will refuse future service.
  • Ongoing Therapy Appointments: If you cancel 2 appointments without 48 hours notice, you will be allowed to schedule 1 visit at a time.
  • Assessment: If you cancel the assessment within 1 week of the scheduled date (or do not come on the scheduled date), we will retain $500 of the deposit and refuse further treatment.

  • We require a credit card on file.
  • We require a $300 deposit to schedule an intake.
  • We require a deposit of the full Fee Agreement to schedule an assessment.
  • We bill many, but not all insurance companies. If we don’t bill for your insurance company you will receive a claims form you can submit to your insurance provider. (Note: We bill Aetna, Anthelm Blue Cross, Regence Blue Cross, Cigna, Moda, Providence & Pacific Source – though we are Out Of Network for all).
  • If insurance issues a payment, we will reimburse you if there is nothing owed on your account.

Note: We are out of network for all insurance providers.

Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.

You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call (800) 985-3059.